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skype has encountered a problem and needs to close RESOLVED!

Having issues with Skype suddenly for no reason not working? The dreaded “skype has encountered a problem and needs to close” error message is not very helpful but there is a way to fix this error and get skype working again.

1. Un-install skype

2. Delete the following folders (un-installing skype doesn’t do this)

“C:\Documents and Settings\{your user-name}\Application Data\Skype”

“C:\Documents and Settings\{your user-name}\Application Data\skypePM”

3. Download the latest version of Skype and re-install

Note: you may find that doing the folder deletes in isolation may resolve the issue without un-installing Skype

The issue seems to be caused by a corrupt user profile which is rectified by deleting the application data folders.

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